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Frequently Asked Questions

Q: How accurate are the transcriptions? A: Accuracy typically ranges from 90-98% depending on audio quality, accents, and background noise. Clear recordings in English achieve the highest accuracy.

Q: Can I edit the transcript? A: Currently, transcripts are read-only in the app. Download as Word format to make edits.

Q: Are my recordings secure? A: Yes. Files are encrypted in transit and at rest. Recordings are stored privately and only accessible to your team.

Q: What happens to my audio files after transcription? A: Files are retained in your project until you delete them. You can remove files at any time.

Q: Can I transcribe in multiple languages in one file? A: Yes, use the “Auto” language setting. The system will detect and transcribe mixed-language content.