Tips for Best Results
Tips for Best Results
Section titled “Tips for Best Results”Preparing Transcripts (if you load them manually)
Section titled “Preparing Transcripts (if you load them manually)”- Quality matters — Accurate transcripts lead to better analysis
- Include context — Full conversations work better than excerpts
- Review speaker labels — Correct any obvious errors before analysis
- Transcripts should be in SRT format — This is the only format supported for manual upload
Choosing Analysis Types
Section titled “Choosing Analysis Types”| Research Goal | Recommended Analysis |
|---|---|
| Understand user problems | Pain Points |
| Identify opportunities | Gains |
| Product strategy | Jobs to Be Done |
| Understand adoption | Forces of Progress |
| Synthesize many interviews | Affinity Mapping |
| Specific questions | Custom Questions |
| Call quality analysis | Calls Analysis |
Iterating on Analysis
Section titled “Iterating on Analysis”- Start with Affinity Mapping for a broad overview of themes
- Follow up with Pain Points or Gains for specifics
- Use Custom Questions to dig into particular areas